We're here to help you get the most out of Trift.
For bug reports, feature requests, or any questions:
Email support@trift.co.inHow do I set up the AI Coach?
Go to Profile > App Settings and enter your OpenAI API key. The AI Coach uses your key directly — we never see or store it on our servers. You can get an API key from platform.openai.com.
How do I cancel my subscription?
Open your device Settings > tap your name > Subscriptions > Trift Pro > Cancel Subscription. You'll keep access until the end of your billing period.
How do I restore my data on a new device?
If you enabled cloud sync, use your recovery code during onboarding on the new device. You can find your recovery code in Profile > App Settings > Sync Settings.
Is my data backed up?
By default, all data is stored locally on your device. To back up your data, enable Cloud Sync in Profile > App Settings > Sync Settings. This stores an encrypted copy of your data in our secure cloud.
How do I delete my account and data?
Go to Profile > Sign Out. This permanently deletes all local data. For cloud data deletion, email us at support@trift.co.in.
Why are my calories showing for the wrong day?
Make sure you're running the latest version of Trift. We've fixed a timezone issue in the latest update.
Does Trift work offline?
Yes. Trift is built offline-first. All features except AI Coach chat and cloud sync work without an internet connection.